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Titre de la publication
Striking the Right Balance: How Sanctions for Customer Misbehavior Affect Fairness Perceptions and Hotel Rebooking Intentions
Demba Ousmane DIOUF
,
Daniel MAAR
,
Ekaterina BESSON
View More
Striking the Right Balance: How Sanctions for Customer Misbehavior and Consequences of Customer Misbehavior for Other Guests Affect Fairness Perceptions and Hotel Rebooking Intentions
Demba Ousmane DIOUF
,
Daniel MAAR
,
Ekaterina BESSON
View More
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