Empathy as the missing link for seizing and transforming capabilities in the open innovation context
Knowledge Management strategies and open innovation : new perspective
The management of both tacit and explicit knowledge is crucial for firms to collaborate successfully with diverse actors. Our research paper explores how open innovation and knowledge management strategies are conceptually connected in large firms.
Le rôle des acteurs-frontières dans le développement de la confiance résiliente et réflexive : le cas de la santé
This article investigates the role played by boundary spanners in the
development of resilient and reflective trust within communities. Based
on a multi-case study in French communities aiming to develop users’
Striking the Right Balance: How Sanctions for Customer Misbehavior Affect Fairness Perceptions and Hotel Rebooking Intentions
Striking the Right Balance: How Sanctions for Customer Misbehavior and Consequences of Customer Misbehavior for Other Guests Affect Fairness Perceptions and Hotel Rebooking Intentions